Enhance Your Devices with Protect-i
The Protect-i program is supported by all authorized service centers that work with original OEM parts for repair and/or replacement service. Do you know why it's worth it to purchase your own phone Protection-i ?
1. Photo of phone condition
2. Photo of Serial Number and IMEI
Do you know how to check the authencity of your device?
Below are the steps to guide you on how to check if it’s a legitimate product with proper certification by SIRIM?
Go to the SIRIM website https://ecomm.sirim.my/SirimEnquiry/search_IMEI.aspx and insert your IMEI number accordingly.
KTS Protect-i products are available to purchase at all KTS Outlets.
Must be a Selected OEM phone, with MCMC label. Contact KTS Outlets for further information.
Extended Warranty Eligibility: within 6 months from purchase date.
Screen Protection Eligibility: within 30 days from purchase date.
COMBO Eligibility: within 30 days from purchase date
For any Repair service, you may walk in any OEM Authorised Service Centre.
For any further queries, you may call to our hotline number 1-800-88-3388 or send an email to Protectemail@example.com