Peace of mind guaranteed with Protect-i
The Protect-i program is supported by all authorized service centers that exclusively use original OEM parts for repair and/or replacement service. Do you know how the Protect-i program shields you from accidental damages or the pains of dropping your device?
Your phone is an important aspect of your life. What to do if it breaks...
*Full Terms & Conditions may be accessed at bottom of page
1. Photo of phone condition
2. Photo of Serial Number and IMEI
*Submission notes :
Do you know how to check the authencity of your device?
Below are the steps to guide you on how to check if it’s a legitimate product with proper certification by SIRIM?
Go to the SIRIM website https://ecomm.sirim.my/SirimEnquiry/search_IMEI.aspx and insert your IMEI number accordingly.
KTS Protect-i protection plans are available to purchase at all KTS Outlets.
Must be Selected phones, with MCMC label. Contact KTS Outlets for further information.
Extended Warranty Purchase Eligibility: within 6 months from purchase date.
Screen Protection Purchase Eligibility: within 30 days from purchase date.
COMBO Purchase Eligibility: within 30 days from purchase date
For any further queries, you may call our hotline number 1-800-88-3388 or send an email to Protectemail@example.com
The full expanded section wherein you may read the Terms and Conditions of the Protect-i plan can be accessed at https://kts.my/protect-i-terms-conditions/.